Table of Contents
Using the Credential Manager Tool
Incorrectly stored credentials in the Microsoft Windows operating system can sometimes cause the Outlook password prompt to disappear quickly. The good news is you can use the built-in Credential Manager tool to rectify this issue effectively.
Accessing and using Credential Manager
To use this tool follow these steps:
- Press the Windows key and the R key simultaneously on your keyboard to open the run dialog box.
- Type "control panel" in the text box and hit the Enter button, this will open up the control panel.
- In the control panel, look for and select the "User Accounts" option.
- In the User Accounts section, click on the "Credential Manager" option to open it.
Navigating through Credential Manager
Once in the Credential Manager, you want to access the "Windows Credentials" section. This is where the operating system stores certain passwords for easy user access. Here's how to proceed:
- In the Credential Manager, click on the “Windows Credentials” tab.
- Under this tab, look for credentials related to “Microsoft Outlook” or “Microsoft Office”.
- Click on the details of these credentials to see more about them, including their last modified date.
Removing Incorrect Credentials
If you spot any credentials that are incorrect or outdated, you can remove them. After this, Outlook will prompt you to input your credentials again, potentially fixing the issue. Here is how you can remove credentials:
- Click on the “Remove from vault” or "Remove" option next to the credential you want to delete.
- Click “Yes” on the warning box that pops up to confirm the removal.
- Make sure you repeat this process for all credentials related to Microsoft Outlook or Office 365.
Relaunching Microsoft Outlook
After clearing the incorrect or outdated credentials:
- Close the Credential Manager and the Control Panel.
- Reopen Microsoft Outlook, you should now be prompted to input your credentials again.
- Enter your new credentials.
Using these steps, you can ensure that any incorrect or outdated credentials stored in the Windows Credential Manager are removed effectively. This can potentially solve the issue with the password prompt disappearing too fast on Outlook.
Turning off the Modern Authentication Protocol Using the Registry Editor
If you're still facing issues with the Outlook password prompt disappearing quickly, another solution you can try is to turn off the Modern Authentication protocol using the Registry Editor. Modern Authentication is a Microsoft protocol that includes features like multifactor authentication, but in some instances, it could lead to issues like the swift disappearance of password prompts. Follow the steps below to create and modify the required DWORD values.
Accessing the Registry Editor
To navigate to the registry editor, follow these steps:
- Press the Windows key and R simultaneously on your keyboard to open the "Run" dialogue box.
- Type "regedit" into the dialogue box and hit Enter. This will open the registry editor.
Navigating through the Registry Editor
Once you have opened the Registry Editor, you need to locate key directories to make the necessary changes. Here's how to navigate:
- In the Registry Editor window, navigate to the following path: HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity
Creating and Modifying DWORD Values
At this location, you need to create or modify two keys:
- Right-click on the Identity key, select "New" and then "DWORD (32-bit) Value".
- Name this new value as “EnableADAL“.
- Double-click on the “EnableADAL” value, make sure the value is set to “0” and click on “OK“.
- Again right-click on the Identity key, select "New" and then "DWORD (32-bit)Value".
- Name this new value as “DisableADALatopWAMOverride“.
- Double-click on the “DisableADALatopWAMOverride” value, set the value data to “1“ and then click "OK".
Saving Changes and Restarting the System
Once you made these changes:
- Close the Registry Editor. Make sure you have saved changes before you quit.
- Restart your computer so that changes can take effect.
While modifying registry keys, you should be cautious. Unless you're sure about what you're doing, do not change any pre-existing keys, as it could disrupt other processes in your operating system.
Launching Outlook in Safe Mode
Launching Microsoft Outlook in Safe Mode is another effective way to address issues with the password prompt disappearing quickly. Safe Mode is a specific way of opening an application where only essential parts of the software are loaded. This helps in diagnosing and potentially fixing issues that you may face in the normal running mode. To execute Outlook in Safe Mode, follow these steps:
Running Microsoft Outlook in Safe Mode
You can run Microsoft Outlook in safe mode through the 'Run' dialogue box:
- Press the Windows key and R simultaneously on your keyboard to open the "Run" dialogue box.
- Type "Outlook.exe /safe" into the dialogue box and hit Enter. This command instructs your system to open Microsoft Outlook in Safe Mode.
Entering Account Password in Safe Mode
Once in Safe Mode, you can attempt to log into your account as per usual:
- Choose the profile that you want to open, if you have multiple profiles.
- If the dialog box appears for the password, input your password as you normally would and start the application.
Running Outlook in Safe Mode allows the system to bypass any non-essential components that could potentially cause the password prompt issue, allowing you to diagnose if the core application is working correctly.
Unlinking and Re-linking the Account in Microsoft Outlook
If the issue of Outlook's password prompt disappearing quickly still persists, you may want to try unlinking and re-linking your account in Microsoft Outlook. By doing so, you can refresh your connections and perhaps fix any underlying issues that might have caused the problem.
Removing the Email Account from Outlook
The first step to unlinking your account is to remove it from Outlook. Here is how:
- Close Microsoft Outlook application.
- Press the Windows + I keys at the same time. This will open the Settings window.
- Choose the Accounts option, then click on the Access work or school section.
- Select the account you're having issues with, then click Disconnect.
Re-linking the Email Account to Outlook
Once you've unlinked your problematic account, you can now re-link it to Outlook. Here's how you proceed:
- Restart the Outlook client and navigate to the email addition process by clicking “New”.
- Set up your email account as prompted by the on-screen instructions.
Checking Other Email Accounts
While you're at it, it might be a good idea to check other email accounts that are linked to your device:
- Go to the Access work or school section in your Settings window to see all the connected accounts on your computer.
- If there is any account that is not needed, select it and click Disconnect.
Renewing the linkage between Outlook and your account could potentially solve any problems that arise from outdated or corrupted links. Always remember to take note of your email server settings before removing your account from your Outlook application to ensure a smooth re-linking process.
