Troubleshooting Your Windows Media Player

This guide will give you a quick rundown of the most common Windows Media Player errors and how to troubleshoot them if they occur. It's important to know what can go wrong in order to properly troubleshoot these issues.

1. [FIXED] "The folder or file name is too long."

This error occurs when you attempt to burn a disc or sync files to a device. It's usually due to the fact that Windows Media Player cannot handle the long names of the file or folder. The solution for this problem is as follows:

a) In Windows Media Player, right-click on the offending file or folder and choose Properties. This will open the Properties dialog box.

b) At the very bottom of the dialog box, you will see a pane called "File Name." By default, this is set to simple naming (such as "Folder1" or "MySong.mp3"), which is fine for computers but not compatible with some devices.

c) Change the file name to something less long (up to 255 characters).

d) Click OK. This will be enabled for all media items as well as burning files or syncing music files on your computer.

2. [FIXED] "The file is not compatible with Windows Media Player."

As mentioned before, this error can occur when dealing with long names in Windows Media Player. It can also happen when dealing with certain audio and video formats which are not compatible with Windows Media Player.

a) Try to play a song in Windows Media Player that was purchased from the Zune Marketplace. If that song fails to play, it could be due to the fact that it's not compatible with Windows Media Player. This can also happen with some subscription music services like Napster or Rhapsody. You should be able to burn this music to a CD as long as you're using a program. And you will need to create the disc from within Windows Media Player, not by downloading it directly.

b) Try to sync new or recently downloaded music to your Zune device. If you get this error message when trying to update the device, that simply means that your Zune is not compatible with Windows Media Player. You could try downloading Windows Media Player 10 for PC or downloading Windows 7's version, which was released recently.

3. [FIXED] "The file is corrupt. Run the file in the Compressed (zipped) folder."

This error sometimes occurs when burning audio CDs that contain a folder with an unusually long name. The reason is that Windows Media Player and most other programs will expand the folder to its full name. In this case, Windows Media Player cannot handle the file and appears to have become corrupt.

a) The solution for this problem is to try using a different program, preferably Nero Burning ROM 9 or Roxio Creator 2010 Deluxe. These programs handle compressed disc folders more efficiently.

b) If you have Nero or Roxio already installed on the computer, try using the "Create Audio Disc" option in Windows Media Player (found in Tools > Create Audio Disc) and choosing that program as your default recorder. This will allow you to use your chosen burning program to create audio CD discs instead.

4. [FIXED] "There is not enough memory available to play this song/movie. Check the Windows Media Player Help section for more information."

This error occurs when the computer is low on memory. You can try to temporarily disable any other programs that are running in the background and retry playing the file. Or you could wait until all other programs are closed and then try playing it again.

5. [FIXED] "Windows Media Player cannot start because its side-by-side configuration is incorrect. Please see the Windows Media Player Help for more information."

This error also occurs when the computer is low on memory or when there is not enough disk space. It can also happen if a particular media file has been corrupted in some way. To fix this issue, try to recreate your media file or try burning it to disc. Also try deleting any temporary files and unnecessary files from your computer and freeing up some disk space.

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