While trying to fix the issue of your Samsung phone being stuck on the logo screen, it's critical to consider the role of the phone's battery. The phone needs at least a 3% charge to boot up adequately. The phone might have difficulty getting past the boot screen if the charge exceeds this minimum threshold. Besides, sometimes, the battery indicator could misrepresent the actual battery level. Hence, it's essential to ensure your battery has sufficient charge.
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Reboot the Phone
If the battery charge is not an issue, it's time to try rebooting your phone. To properly reboot, connect your phone to a power source and give it at least 10 minutes to charge. That provides an extra guarantee if you're facing issues related to low battery or inaccuracies in the battery indicator. Afterward, concurrently use the Power and Volume down buttons to effect a force reboot. This action can help eliminate minor software glitches causing the logo screen issue.
Consider Removing the Battery (If applicable)
This step is for Samsung phones that have a removable battery. If your phone's power button is not responding or the above steps haven't solved the problem, you can remove the phone's battery. After taking the battery out, wait around 10 seconds before reinserting it. This simple action can force your phone to restart, eliminating many minor issues that could result in the logo screen problem.
Wipe the Cache Partition from Recovery Mode
A practical method of resolving the logo screen issue could involve wiping the cache partition of your Samsung phone through its recovery mode. That can help significantly when corrupted cache files hinder the phone's capacity to function smoothly. Here's a step-by-step process on how to perform the procedure:
- Terminate all the apps: Make sure all the applications on your phone are closed. That can prevent any interference with the recovery process.
- Plug the phone into an Electronic Device: Connect your phone to a desktop or laptop computer using the original Type-C cable. That can ensure that your phone doesn't run out of power mid-recovery.
- Power off the Computer and Wait for the Phone to Shut Down: After establishing a reliable power source, switch off your computer and wait for your phone to shut down. That confirms that the phone is ready to enter recovery mode.
- Start the Phone in Recovery Mode: To start the phone in recovery mode, use the 'Power off' button with the 'Volume UP' button. Hold on to these buttons until the Android logo appears on the screen, signaling that the device is in recovery mode.
- Access 'Wipe cache partition': With your phone showing recovery options, select the volume down button to go to the option 'Wipe cache partition.' Confirm you're on this option before proceeding to the next step.
- Wipe the Cache Partition: Once you've confirmed that 'Wipe cache partition' is highlighted, use the Power button to select this option. The wiping process begins immediately, eliminating any potentially corrupted cache files.
- Reboot Your Phone: After completing the cache wiping process, navigate using the volume buttons and select the 'Reboot system now' using the Power button. Your phone should restart; hopefully, the logo screen issue will disappear.
Boot the Phone in Safe Mode and Uninstall Problematic Apps
The Safe Mode feature on Android can be valuable when troubleshooting a Samsung phone stuck on the logo screen. In Safe Mode, the phone operates with minimal system drivers and no third-party applications. That can help you identify if a third-party application causes the issue. Here are steps to get your phone running in Safe Mode and how to identify and uninstall problematic apps:
- Activate Safe Mode: Press the Power button to get the phone into Safe Mode until the Power console appears. Subsequently, press and hold the 'Power off' option for about five seconds. A prompt for Safe mode will appear. Select 'OK' to move ahead.
- Identify and Uninstall Problematic Applications: Check if the phone boots up generally once you are in the Safe Mode. If it does, a third-party app installed on your device might be causing the problem. From there, you can look at recently installed applications before the issue occurred. Go ahead and uninstall these applications.
- Restart Your Phone: After uninstalling the probably problematic apps, the next step is to restart your phone. That aims to get your phone out of Safe Mode and back to regular operation. If your cellphone usually boots with no signs of the logo screen issue, it implies that one of the uninstalled apps was indeed causing the problem.
Factory Reset
If all previously mentioned methods have been unsuccessful, a factory reset could be the solution. Performing a factory reset will erase all existing data and return the device to its original settings, making the phone essentially new. You'd better back up important data before proceeding with this step.
- Initiate Recovery Mode: To start, switch your phone off, then enter into Recovery Mode. To do so, simultaneously press and hold the Power and Volume Down buttons. For older models, use the Power and the Home buttons. As soon as the Android logo shows up, release the Power button but keep your grip on the other button(s).
- Connect the Phone to Another Device: During resetting, connect your phone to a computer or a similar device using a USB Type-C cable to ensure your phone doesn't lose power during reset.
- Enter Recovery Mode: With your phone connected and its logo on the screen, it's time to enter Recovery Mode fully. Use the Volume Up button and Power switch together. Upon successful entry into Recovery Mode, you will see a Recovery Menu.
- Pick 'Wipe data/factory reset': Using the Volume Down button as a navigator, scroll through the options and select 'Wipe data/factory reset.' Make sure to highlight this option before proceeding to the next step.
- Begin the Factory Reset Process: Once you've confirmed you're on the 'Wipe data/factory reset' option, use the Power switch to initiate the factory reset. A data-wiping process will begin, leading to a complete restoration of factory settings. After completing the reset, the phone will restart automatically. If it successfully reaches the home screen, the logo screen issue will likely disappear.
